Careers

Job Title: Import and Export Supervisor
Location: Shenzhen/Dalian, Hong Kong (or willing to relocate)
Languages: Fluent in English, Chinese, and Arabic
Role Overview:
We are seeking an experienced and detail-oriented Import and Export Supervisor to oversee the global trade operations, ensuring compliance with Chinese and international regulations, and managing the flow of goods across international borders. This role involves managing the import/export documentation process, negotiating with customs officials, and ensuring timely and efficient logistics across multiple destinations. The ideal candidate will have a strong background in international logistics, trade compliance, and an understanding of modern technology that helps accelerate trade processes and automate compliance functions.
As the head of the import and export department, you will be responsible for supervising a team, handling day-to-day operations, and ensuring that all processes run smoothly and on time. You will collaborate with external stakeholders, including customers and customs authorities, to resolve any issues and ensure timely shipments.
Key Responsibilities:
•    Import/Export Management: Oversee the entire import/export process for international shipments, ensuring that all customs documentation is completed accurately and on time, and that products reach their foreign destinations without delay.
•    Compliance & Documentation: Ensure all shipments comply with local and international trade laws, regulations, and industry standards. Work with customs officials and external regulatory bodies to resolve compliance-related issues.
•    Customer & Customs Negotiation: Effectively negotiate with customers and customs authorities to resolve any issues related to shipping, documentation, tariffs, taxes, or trade barriers. Resolve conflicts efficiently to prevent shipment delays.
•    Logistics & Transportation: Oversee the coordination of transportation, including freight forwarding, customs clearance, and cross-border logistics, ensuring the efficient movement of goods in and out of foreign destinations.
•    Team Supervision: Manage and lead a team of import/export specialists, ensuring that daily operations run smoothly and effectively. Provide training and guidance to subordinates, ensuring they are equipped with the tools to meet the company’s goals.
•    Technology Integration: Leverage AI-powered logistics solutions, blockchain-based trade compliance systems, and automation tools to improve the speed and accuracy of import/export processes. Use data analytics tools to optimize routes, inventory management, and trade documentation.
•    Budget Management: Ensure the import/export department operates within its approved budget. Track expenses and report on financial performance related to international logistics and trade.
•    Project/Department Goal Achievement: Supervise the completion of department milestones, ensure the team meets goals, and maintain the project deadlines in accordance with the company’s objectives.
•    Cross-Department Collaboration: Coordinate with other departments, including sales, marketing, and supply chain management, to ensure smooth integration of import/export processes with overall business goals.
Skills & Experience:
•    Minimum 5 years of experience in import/export management, international trade, or logistics operations, with proven success in overseeing global distribution.
•    Extensive knowledge of customs regulations and trade compliance, with experience in Chinese and international laws.
•    Strong understanding of import/export procedures, including documentation, tariff classifications, customs clearance, and transportation logistics.
•    Advanced proficiency in trade compliance systems, including AI-driven automation tools, blockchain for supply chain transparency, and modern logistics management platforms (e.g., SAP, Oracle, CargoWise).
•    Experience with global trade compliance tools, including customs documentation software, tariff calculation software, and freight forwarding systems.
•    Fluent in English, Chinese, and Arabic, with excellent verbal and written communication skills to negotiate and resolve issues with customers, customs authorities, and cross-functional teams.
•    Problem-solving abilities: A proactive and solutions-oriented approach to resolving issues that arise in international trade and logistics, including shipping delays, compliance violations, or tariff disputes.
•    Leadership & Team Management: Experience in managing a team of import/export professionals, ensuring operational efficiency and effective workflow.
•    Technologically Savvy: Knowledge of cloud-based platforms, AI-based forecasting models, and real-time tracking systems to improve decision-making in logistics and trade compliance.
•    International Trade Knowledge: Familiarity with Incoterms, international shipping regulations, and customs tariff structures.
Preferred Qualifications:
•    A Bachelor’s degree in International Trade, Business Administration, Logistics, or a related field.
•    AI/Automation Certifications: Experience with the integration of AI-driven logistics, data analytics, or machine learning in supply chain and import/export processes is a plus.
•    Knowledge of customs automation technologies and smart contract technologies for enhancing trade compliance and transparency.
•    Experience with global import/export in industries like manufacturing, chemicals, or technology would be advantageous.
Personal Attributes:
•    Proactive and Detail-Oriented: Ability to manage multiple aspects of import/export processes with precision and urgency.
•    Excellent Negotiator: Strong interpersonal and communication skills, capable of managing complex negotiations with customs officials, regulatory bodies, and customers.
•    Adaptability: Comfortable working in a fast-paced environment, adapting to changes in regulations, transportation methods, and technology advancements.
•    Collaborative Leader: Ability to inspire and guide a team of professionals, fostering a culture of efficiency, compliance, and customer-focused service.
Why Join Us?
•    Become part of a leading organization driving global trade innovation through the use of AI, cloud technologies, and modern logistics solutions.
•    Work in a dynamic and multicultural environment with opportunities for career growth and cross-functional collaboration.
•    Be at the forefront of transforming the import/export landscape, using cutting-edge technology to streamline operations and ensure compliance.